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Chapter 6 Exam - IT Essentials: PC Hardware and Software (Version 4.1)
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1- Ethernet 2- modem | Which two laptop ports are used primarily for communication and network connectivity? (Choose two.) |
Desktop motherboards typically have a standard form factor and are interchangeable while laptop motherboards are proprietary. | What is the major difference between desktop and laptop motherboards? |
1- mobility 2- size | Which two characteristics make laptops a better choice than desktop computers? (Choose two.) |
PC ExpressCard | Which type of interface do current laptops use to achieve similar expansion capabilities as desktops? |
third | Which generation of cell-phone standards was the first to deal with how to send and receive text, photographs, and video? |
Select Power Options from within the Control Panel. | Where can a technician change the power schemes on a laptop running Windows XP? |
Use a cleaning disc for optical drives. | What is the proper way to clean optical drives? |
1- Use a lint-free cotton cloth. 2- Wipe the disc from the center outward. | Which two actions should be performed to clean the surface of CDs and DVDs? (Choose two.) |
LCD | Which display technology is most commonly found in modern laptop computers? |
1- camera 2- printer 3- scanner | Which three components commonly connect to USB or FireWire ports? (Choose three.) |
1- disk drive 2- monitor | Which two devices can be individually configured within Windows XP to power off after the laptop has been idle for a given period of time? (Choose two.) |
1- 34mm wide 2- 54mm wide | Refer to the exhibit. Which two form factors are supported by the devices shown in the graphic? (Choose two.) |
F8 | Refer to the exhibit. A laptop has these graphics on specific keys on the keyboard. Which key would be used in conjunction with the Fn key to connect a laptop to an external monitor? |
RAM | A technician is replacing a laptop SODIMM. With what component is the technician working? |
Attach the AC adapter. | A technician has been called in to troubleshoot a laptop that fails to power on. The technician repeatedly pushes the power button without any results. What should the technician do next? |
Reset the laptop to the native resolution. | A technician is responding to a helpdesk ticket for a laptop that has a distorted image of the Windows desktop. What is one possible solution? |
Battery | Which component should be removed before cleaning a laptop? |
1- What software has been installed? 2- How would you describe the problem you are experiencing? | Which two questions that a technician can ask during the troubleshooting process are considered open-ended? (Choose two.) |
USB | Refer to the exhibit. Which laptop component port is circled? |
Bluetooth | Refer to the exhibit. Which type of connection is indicated when a laptop LED is illuminated with the symbol that is shown? |
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